Bristol City ticket price rises: where’s the engagement now?

**Update at 15:00 on 03/03/2018** Bristol City has reversed its decision, issuing this statement: https://www.bcfc.co.uk/news/update-on-201819-season-cards  It would be churlish to suggest that this isn't good, but the problem I have with this statement is that there's no reference to the fact that they got it wrong, and no apology for failing to consult properly. I don't …

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The London Football Exchange: It’s disruption, not ‘democracy’

The grandly titled 'London Football Exchange' (LFE) has launched, positioning itself even more grandly as 'Democratising Football through the Blockchain.' For those who don't know (and I have a very basic understanding myself), the Blockchain 'allows market participants to keep track of digital currency transactions without central recordkeeping.' (If you want to read more, you …

Where do fans fit?

I'm looking at communications practice at English football clubs as part of my CIPR PR Diploma personal project. Specifically, I'm looking at whether we see much two-way 'symmetrical' communications (where both sides are prepared to change their positions as a result of the relationship and conversations attached to it), why clubs (and sometimes fans too) are …

Stretched to breaking point: The Football League’s response to the Price of Football

Last week I took a look at the response from The Premier League to the BBC Price of Football survey, which was as you'd expect a pretty sophisticated attempt to debunk the negatives and position the issue in their favour. Statistics aren't as stretchy as elastic bands I thought it worth doing the same with the …

Decoding The Premier League’s response to the Price of Football

The Premier League in particular has become very adept at shaping the message that it wants people to hear about its competition, and is very successful at it. For years at Supporters Direct, though I didn't often like what they did - or even sometimes how they did it - I was always in some …