Services

I work hard to understand your fanbase, what you want and need, and prescribe the right solutions that work for you – whatever your size.

If you’d like an initial chat about what I might be able to do for you, just give me a call. You can register for a free phonecall at the foot of this page.

Here’s some of what I can offer you:

Establishing ‘Structured Dialogue’
If you’re not sure how to establish formal relationships with your supporters, I can help you do it, whether it’s starting from nothing, or giving your existing processes and structures a ‘health-check’.

Managing existing relationships with your supporters
I can help you to decide who to prioritise, identify important groups of supporters, or key issues that might need to be managed. I can also help you to decide how much time you should spend engaging with supporters in person, on social media like Twitter, or on online forums.

Communicating with your fanbase
Tools to communicate are so easy and readily available, so it can be a minefield. It’s not always easy to choose the right tone, words or tools – especially on a difficult issue relating to finances or stadium development. I can provide advice and counsel on how to get it right.


As a consultant with over 14 years experience of working with supporters all over the UK and Europe, I understand their priorities and frustrations, how they think and what they want. I also know the challenges clubs face in football today, and I build bridges between the two, helping to forge understanding and agreement, while advising clubs on how best to communicate with their biggest stakeholder.

Don’t just take it from me. This is what my clients say!

I work with clubs, supporters and their representatives to resolve difficulties and establish better relationships that get everyone talking.

 

Register for a free phonecall
If you’re interested in finding out more about structured dialogue, managing relationships with your supporters,  and communicating better with them, you can sign up for a free phonecall from me, below.