FSF Survey shows that US style ‘Fan Engagement’ isn’t the answer

Today's FSF fan survey results show that football clubs are still not grasping the need for genuine, properly structured dialogue between fans and their clubs. Clubs have undoubtedly got better at recognising the needs of supporters when it comes to matchday, but they have looked too much to the United States and 'fan engagement', which …

‘Sanitising’ English football: who asked the fans?

'Sanitising' is an word often used to describe, in particular, Premier League football and the commercialisation that we've seen since its creation in 1992. A recent retweet from the Non League Paper featuring an interview with a Liverpool fan on this subject has prompted me to put down my thoughts on it. The actual tweet …

Confused about structured dialogue? Help is at hand…

'Structured Dialogue' is, like 'Fan Engagement', 'Structured Relationships' and 'Structured Engagement', a term that's entered the football vocabulary in the last few years at something of a rapid pace. All of sudden, you hear talk of 'memorandums of understanding' between supporters' trusts, groups and clubs; fans parliaments; 'engagement strategies' and more. But what does this …

Are Orient fans asking for too much? 

The Leyton Orient Fans Trust has just published a 'Fit and Proper Orient Test', which understandably has caused a lot of response, at least on Twitter, where I've been following the discussions. As a tool to promote the name and aims of the trust itself, it's rather a natty little idea. But let's just dispense …

Women at the Game launches tonight

Women at the Game launches tonight at Hotel Football, opposite Old Trafford. The event was moved following this week's terrible events in Manchester. The brainchild of Jacqui Forster, it aims to give women their first taste of live football in a supportive environment or to create a friends’ group for women to be together who …

So it’s goodbye from them…..

Portsmouth sharedholders have voted to sell the club to US businessman Michael Eisner's curiously titled 'Tourante Group'. Although their title of 'community owned club' was always stretching the definition a bit, they had in place various legal agreements that prevented the club changing hands, particularly important given the 48.25% held by the Pompey Trust, earned …

Spirit of Shankly releases its report on supporter engagement

  The following story has just been published on the Spirit of Shankly website. As the report's author, I now reproduce it here. You can download a copy of the report via this link. Following Liverpool Football Club’s (LFC) announcement yesterday about their ‘new supporter liaison and engagement process’ - the result of an independent …