Brighton & Hove Albion’s visible man: Paul Barber

I’ve just spent 45 mins-or-so in the company of Brighton and Hove Albion Chief Executive, Paul Barber, who I was interviewing for the ‘personal project’ that brings my Diploma in Public Relations to a close. I’m also interviewing supporters’ representatives, journalists, officials and other CEOs. The subject I’m looking at concerns two-way communications between English football clubs and their ‘stakeholders’Continue reading “Brighton & Hove Albion’s visible man: Paul Barber”

Walking the tightrope the Swansea City way

Swansea City Supporters Trust is often held up as an example of a supporters’ trust actively and beneficially influencing the direction of a club. They’re obviously blessed with the status of being in the Premier League, but I’m not always sure that’s such a great blessing: whilst that’s obviously of great benefit financially we should also rememberContinue reading “Walking the tightrope the Swansea City way”

Decoding The Premier League’s response to the Price of Football

The Premier League in particular has become very adept at shaping the message that it wants people to hear about its competition, and is very successful at it. For years at Supporters Direct, though I didn’t often like what they did – or even sometimes how they did it – I was always in someContinue reading “Decoding The Premier League’s response to the Price of Football”

Northampton Town and the art of managing a crisis in football

Reading Northampton Town Chairman David Cardoza’s rather empty and unconvincing statement on their latest financial trouble this morning (a winding up petition from HMRC) set my mind racing about the ‘art’ (I use the term loosely) of crisis communications in football. Crisis? What crisis? Cardoza’s current predicament is but one of at least three largeContinue reading “Northampton Town and the art of managing a crisis in football”

Socialising your business the Man City way, not the Tesco way

Socialising your business is something that came up following an enquiry from a student about football clubs and how they communicate using social media. Would social media improve or has it improved the way that they relate to fans (and I would add, community and other stakeholders such as local business, schools, universities and otherContinue reading “Socialising your business the Man City way, not the Tesco way”

The people who have most influenced me

If we think hard, I’m sure most of us would be able to think of people who have influenced us. Likewise for me. As someone who came into the field only in my late 20’s, I have been fortunate to have encountered some very skilled communicators who have taught me a lot, and who I remainContinue reading “The people who have most influenced me”