The Premier League and ‘Dialogue’: An urgent change of approach is needed

It used to be that you couldn’t get the authorities to sit down with the supporters or their representatives to discuss anything, or if they did, it might involve them coming to the annual conference of Supporters Direct or The FSF (now combined into the ‘supporters summit’). Sometimes it meant a speech from a lessContinue reading “The Premier League and ‘Dialogue’: An urgent change of approach is needed”

Port Vale: Time to invest in the supporters (updated) 

Earlier on today I did an interview on BBC Radio Stoke, talking about how Port Vale has been put up for sale by owner Norman Smurthwaite (if you’re interested it’s 14:50 min in on Sport at Six There’s a tendency when these things happen to talk about ‘investors’, and how the club should beContinue reading “Port Vale: Time to invest in the supporters (updated) “

Where do fans fit?

I’m looking at communications practice at English football clubs as part of my CIPR PR Diploma personal project. Specifically, I’m looking at whether we see much two-way ‘symmetrical’ communications (where both sides are prepared to change their positions as a result of the relationship and conversations attached to it), why clubs (and sometimes fans too) areContinue reading “Where do fans fit?”

Brighton & Hove Albion’s visible man: Paul Barber

I’ve just spent 45 mins-or-so in the company of Brighton and Hove Albion Chief Executive, Paul Barber, who I was interviewing for the ‘personal project’ that brings my Diploma in Public Relations to a close. I’m also interviewing supporters’ representatives, journalists, officials and other CEOs. The subject I’m looking at concerns two-way communications between English football clubs and their ‘stakeholders’Continue reading “Brighton & Hove Albion’s visible man: Paul Barber”