Stretched to breaking point: The Football League’s response to the Price of Football

Last week I took a look at the response from The Premier League to the BBC Price of Football survey, which was as you'd expect a pretty sophisticated attempt to debunk the negatives and position the issue in their favour. Statistics aren't as stretchy as elastic bands I thought it worth doing the same with the …

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Decoding The Premier League’s response to the Price of Football

The Premier League in particular has become very adept at shaping the message that it wants people to hear about its competition, and is very successful at it. For years at Supporters Direct, though I didn't often like what they did - or even sometimes how they did it - I was always in some …

Northampton Town and the art of managing a crisis in football

Reading Northampton Town Chairman David Cardoza's rather empty and unconvincing statement on their latest financial trouble this morning (a winding up petition from HMRC) set my mind racing about the 'art' (I use the term loosely) of crisis communications in football. Crisis? What crisis? Cardoza's current predicament is but one of at least three large …

My guide to PR crisis management

Whilst it's fresh in my mind, I thought I'd just venture to offer a little bit of advice on crisis mangement in PR.There may well be people better placed than me to advise on managing a crisis, but I've done a few, including one-or-two recently, and I think I've got some good advice to give.This …

Socialising your business the Man City way, not the Tesco way

Socialising your business is something that came up following an enquiry from a student about football clubs and how they communicate using social media. Would social media improve or has it improved the way that they relate to fans (and I would add, community and other stakeholders such as local business, schools, universities and other …

The people who have most influenced me

If we think hard, I'm sure most of us would be able to think of people who have influenced us.Likewise for me. As someone who came into the field only in my late 20's, I have been fortunate to have encountered some very skilled communicators who have taught me a lot, and who I remain very …