Fan Engagement Consultant and Expert
Plenty of people spat out their tea this morning after reading that Everton have sent out a survey to their supporters, part of which is to rate the manager, Sam Allardyce. Allardyce has plenty of critics, but that's not the point. For someone like me interested in Fan Engagment, trying to understand the thinking of …
Continue reading "Controversy over Everton’s Allardyce shows why fan surveys don’t work"
I've recently become involved in an online radio/podcasting station local(ish) to me in Farnham, Surrey, called Sound Vault. The station was set up by an old friend, Paul Simpson, and with the aplomb only he can do it with, has turned it into a good looking, and most of all, good sounding, and professional effort. …
Continue reading "Fans Eye Radio for Sound Vault and UN World Radio Day"
**Update at 15:00 on 03/03/2018** Bristol City has reversed its decision, issuing this statement: https://www.bcfc.co.uk/news/update-on-201819-season-cards It would be churlish to suggest that this isn't good, but the problem I have with this statement is that there's no reference to the fact that they got it wrong, and no apology for failing to consult properly. I don't …
Continue reading "Bristol City ticket price rises: where’s the engagement now?"
Talk isn't cheap: My advice to Blackpool fans and The @EFL #blackpoolfc #tangerines #oystonfreebfc
The grandly titled 'London Football Exchange' (LFE) has launched, positioning itself even more grandly as 'Democratising Football through the Blockchain.' For those who don't know (and I have a very basic understanding myself), the Blockchain 'allows market participants to keep track of digital currency transactions without central recordkeeping.' (If you want to read more, you …
Continue reading "The London Football Exchange: It’s disruption, not ‘democracy’"
Sunderland is all at sea. I don't need to add to the reams of writing about Ellis Short and the demise of his interest in the club. It's a sad sight for any team to be bottom of a division largely on the basis, it seems to me, that it's all gone bad behind the …
Continue reading "Buyer beware! How to solve the crisis at Sunderland (and other clubs besides)"
This follows on from a recent piece I wrote about dealing with the often very 'political' nature of organised supporters' groups. The jumping-off point is a very public dispute, the latest in a series, between Hull City supporters and the club, which was played out in a recent series of articles in the Hull Daily Mail, …
