Buyer beware! How to solve the crisis at Sunderland (and other clubs besides)

Sunderland is all at sea. I don't need to add to the reams of writing about Ellis Short and the demise of his interest in the club. It's a sad sight for any team to be bottom of a division largely on the basis, it seems to me, that it's all gone bad behind the …

Advertisements

Knowing when to stop: Lessons for clubs and supporters’ groups in Structured Dialogue

This follows on from a recent piece I wrote about dealing with the often very 'political' nature of organised supporters' groups. The jumping-off point is a very public dispute, the latest in a series, between Hull City supporters and the club, which was played out in a recent series of articles in the Hull Daily Mail, …

Norwich City sign Structured Dialogue agreement with supporters’ trust

More good news today, as Norwich City and the Canaries (Norwich City) Supporters' Trust have signed a 'Memorandum of Understanding' (MOM). I wrote about the relationship a few months ago on my blog. This provides a more secure basis for Structured Dialogue between the two, and also more broadly, means supporters will be consulted on …

‘P’ is for ‘Politics’: Getting Structured Dialogue with supporters’ trusts right

'Structured Dialogue' has been woven into the language of football administration. We have rules (like those introduced by the EFL requiring it twice a year between clubs and fans), directives, guidance, best practice. Clubs operate fans forums, fans parliaments, assemblies, 'focus groups' (a new term in football, which I'm not yet certain differs from fans …

No-one knows us: Millwall’s untold success story with supporters | Case Study

Working in the field of supporter communications and structured dialogue, the stories of failure aren't hard to find, and writers like David Conn have told those better than I ever could. So I want to get out and find the good stories, the best practice. What's good and what works, so that I can share …

Leeds United’s new badge: what’s all the fuss about?

Leeds United have released their new club badge for next season, and it's caused the predictable storm. Yet they're the club of Don Revie who famously changed their kit colour to all white in 1960, and they've had some fairly radical changes to the crest in the past. So what's the fuss? There's a petition …